Skip to content

Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Jim Lewis

Jim Lewis

October 20, 2025

5  out of  5
rating by Jim Lewis
"Professional, friendly, and helpful customer service. Thank you!"
We responded:
"Thank you Jim! Appreciate your comments and your business with our office…rs"
Profile photo of Patty Jones

Patty Jones

October 16, 2025

5  out of  5
rating by Patty Jones
"We have had home and auto insurance with Rick Self for more than 19 years. During that time, Rick helped navigate through three teen drivers. Rick called them in when they each turned 16 to give a defensive driving pep talk. When I have questions regarding my policies, I get answers immediately. Rick, Courtney and all the staff are extremely helpful."
We responded:
"Thank you Patty. We are SO thankful for your many years of business with our Agency. We look forward to working for you for many more! All the best..rs"
Profile photo of Gen Lempka

Gen Lempka

October 10, 2025

5  out of  5
rating by Gen Lempka
"The office of Rick Self has been so helpful to me and my family... Courtney and Jean are the best. They always answer emails right away and are always very helpful!!"
We responded:
"Thank you Gen! We appreciate your many years of business with our office. All the best…rs"
Profile photo of Tracy Uecker

Tracy Uecker

October 9, 2025

5  out of  5
rating by Tracy Uecker
"State Farm is a very good insurance company thank you Courtney and Megan for all you do for me and my family"
We responded:
"Thank you Tracy! We very much appreciate the kind words. Courtney and Megan do an awesome job."
Profile photo of Jeff Horst

Jeff Horst

September 18, 2025

5  out of  5
rating by Jeff Horst
"Courtney did a great job of helping me correct a problem with my home insurance. Rick and his entire crew have treated me well for over 40 years!!!"
We responded:
"Thanks Jeff. Appreciate your long time relationship with our office. "
Profile photo of Alejandro vargas

Alejandro vargas

September 17, 2025

5  out of  5
rating by Alejandro vargas
"Very direct and friendly service"
We responded:
"Thank you for the feedback, we appreciate it!"
Profile photo of Steven Wu

Steven Wu

September 8, 2025

5  out of  5
rating by Steven Wu
"Always prompt service from Rick, Courtney, Jean, and the team. And they always explain coverages and financial services products thoroughly. Thank you!"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know."
Profile photo of Lynn Hinz

Lynn Hinz

September 4, 2025

5  out of  5
rating by Lynn Hinz
"Highly recommend this prompt, pleasant, professional State Farm Team!"
We responded:
"Thank you for your feedback, much appreciated!"
Profile photo of Dipak Santra

Dipak Santra

September 4, 2025

5  out of  5
rating by Dipak Santra
"It great experience."
We responded:
"Thank you for the review!"
Profile photo of Amy Ricke

Amy Ricke

September 3, 2025

4  out of  5
rating by Amy Ricke
"Currently working through a claim with State Farm. Rick's and his staff have been very responsive and helpful through the process."
Profile photo of Kevin Hupp

Kevin Hupp

August 29, 2025

5  out of  5
rating by Kevin Hupp
"Great service top to bottom."
We responded:
"Thanks Kevin, we appreciate your business and your long time association with our office...rs"
Profile photo of Julie Clark

Julie Clark

August 27, 2025

5  out of  5
rating by Julie Clark
"They requested a meeting and I appreciate the time they took to explain to policy changes going forward and options I had to save money or enhance my coverage."
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
Profile photo of Judith Reid

Judith Reid

August 27, 2025

4  out of  5
rating by Judith Reid
"Dominik was very helpful, not pushy or demanding Just nice!"
We responded:
"Thank you for your review! We appreciate your feedback and are glad to know that you had a positive experience with our State Farm team. We’re here to help!"
Profile photo of shannon wiatt

shannon wiatt

August 26, 2025

4  out of  5
rating by shannon wiatt
"Agent was very thorough. He was very helpful in explaining options available to get the best rates."
Profile photo of Jenna Rabe

Jenna Rabe

August 21, 2025

5  out of  5
rating by Jenna Rabe
"Great customer service and able to help with all our needs. Highly recommend!"
Profile photo of Tanya G

Tanya G

August 11, 2025

5  out of  5
rating by Tanya G
"Dominick was patient and knowledgeable. He took care of my situation promptly and addressed all of my concerns."
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. "
Profile photo of Jane Cogan

Jane Cogan

August 8, 2025

5  out of  5
rating by Jane Cogan
"Dominick was very friendly, thorough and patient as we explored a number of policies for our family. Thank you!"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
Profile photo of Tomina Brainard

Tomina Brainard

August 6, 2025

5  out of  5
rating by Tomina Brainard
"I stopped in their office with a few questions and the young gentleman on staff answered my questions professionally and was very polite....thank you State Farm."
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
Profile photo of Dee Knudson

Dee Knudson

August 6, 2025

5  out of  5
rating by Dee Knudson
"I would like to report the excellent service that I just experienced with Jean Wymore and Megan from the Rick Self Agency with my personal annual review of our Lincoln property. Since we are long distance property owners, it’s very comforting knowing we have this personal relationship with our property caretakers. Dee Knudson"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
Profile photo of Marilyn

Marilyn

August 6, 2025

5  out of  5
rating by Marilyn
"Dominik has been very patient with me and my busy summer. We finally connected this morning He was very professional, thorough, personable , and was sure to answer my questions. It was most pleasant talking with him."
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
Profile photo of Twila Ross

Twila Ross

August 1, 2025

5  out of  5
rating by Twila Ross
"Great people that do the best they can to get u the best price."
We responded:
"Thank you Twila!"
Profile photo of Josh Donner

Josh Donner

July 14, 2025

5  out of  5
rating by Josh Donner
"The staff is amazing and SO EASY to work with and communicate with. We will never switch."
We responded:
"Hey Josh, Thank you for your business and the 5-star review! We appreciate it!"
Profile photo of Rach “Sisco Kid”

Rach “Sisco Kid”

July 14, 2025

5  out of  5
rating by Rach “Sisco Kid”
"Too notch all the way around!! In the years I've been a customer, i have NEVER had a bad experience!"
Profile photo of Dusty

Dusty

July 1, 2025

5  out of  5
rating by Dusty
"Dominik has been very helpful with my policy needs."
We responded:
"Thanks, Dusty! It's never fun having an accident, but we'll always do our best to simplify the process! We appreciate your business."
Profile photo of Kenneth Beckwith

Kenneth Beckwith

June 30, 2025

5  out of  5
rating by Kenneth Beckwith
"Everything I needed was taken care of quickly and efficiently."
We responded:
"Thanks for the review Ken. Appreciate your many years of business with my Agency."