State Farm® Insurance Agent Rick Self
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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
ADAM H
August 20, 2024
"I've needed many policies over the last couple decades and always recommend this agency. When you have questions, you want to be able to contact your local agent and never an insurance company. Rick's team has always been accommodating."
"Thanks Adam! We certainly value your many years of business with our Agency. We appreciate you! rs "
William Schmeeckle
June 29, 2024
"I have had nothing but excellent service experiences with this Insurance Agency. They always go above and beyond my expectations. Good honest hard-working people. You will find no better Agency anywhere. Highly, highly recommend."
"Thank you for your business Bill. We appreciate you!"
Chad Wheatley
March 13, 2024
"Excellent customer service!"
"Thank you Chad, it’s a privilege to work for you!"
L L
March 6, 2024
"The atmosphere was very friendly with Jaydn Foster. Thank you for be patient with us."
"Thank you! We appreciate it. Jaydn is great with our customers."
Doug Fitzgerald
February 29, 2024
"Rick and his team have always done an outstanding job with our insurance for well over 25 years!!!"
"Thanks Doug! Appreciate your business and glad to know you and your family are doing well."
DragonSerpentSwine199
February 23, 2024
"I was given an original quote of $593.02 for 6 months. The next quote was for $651.55. By the time it was time to pay they wanted $716.71. This is obviously a bait and switch tactic that they're using. It's absurd that they can get away with this. My Response...These rate changes were in less than 24 hours...nice try scammer..."
"I am sorry you were unhappy with quotes you may have received. Quotes certainly change when the information changes. We would be happy to discuss further if you would like to contact the office."
cynthia pena
January 26, 2024
"I recently moved to Nebraska and joined the Rick Self team because they took the time to explain my coverage and saved me money too! I highly recommend Rick Self offices."
"Welcome to Nebraska Cynthia! Thank you for your business. We look forward to working for you...rs"
Mick Stephenson
December 1, 2023
"Courtney is always extremely helpful and easy to work with!"
"Thank you for the feedback Mick. I am very proud of the job Courtney does to help our customers. Appreciate you and your business with our Agency."
Kevin Cass
October 30, 2023
"If you have problems or need customer service, Rick will talk down to you and act like you aren't a valued customer. Go somewhere else."
"Kevin, I wish there was more I could have done to help you."
Jordan White
August 30, 2023
"Rick and his team are an incredible resource for any insurance needs. They provide the highest quality of customer service"
"Thanks Jordan - appreciate you!"
Cassandra Tschappat
August 21, 2023
"The team was so helpful and mindful of my time and needs. Hands down recommend this agency to all in search of insurance that is fair and comprehensive!"
"Thanks Cassandra! We appreciate your business!"
Chris Arnold
August 19, 2023
"The Rick Self Team (Jaydn in particular) were extremely knowledgeable and took the time to answer all of our questions…and there were many!"
"Thank you Chris, Jaydn does an outstanding job! I am very proud of him. Thank you for your business. We certainly appreciate it."
Sam Newton
August 18, 2023
"Transitioning to a new policy was very smooth. Communication was prompt and the information was accurate. Everyone I spoke with was professional, engaging and very courteous. I was able to get a reasonable priced policy and State Farm has a sterling reputation. I highly recommend this agency for your personal lines insurance."
"Thank you Sam. We appreciate your business and look foward to working for you."
Lisa White
August 18, 2023
"Top notch service with Rick and team!! No one wants to spend time thinking about their insurance and they make sure you don't have to!! Seamless with every interaction and detail. I cannot think of a better agency to take care of your needs."
"Thanks Lisa, I appreciate you taking a minute to send us note. Thank you for your many, many years of business. We are very fortunate to have you and your family as customers."
Traci Foster
August 18, 2023
"We recently switched to State Farm insurance after over 20 years with another company. Jaydn did a great job of explaining all of the policies, was prompt with his communication and saved us a lot of money on our premiums. We received better coverage, for a lower price than we had been paying. Definitely recommend!"
"Traci, thank you both for your business and for taking a minute to send us a note. Jaydn is Rock Star! I am very proud of him. Thanks again, we appreciate you guys!"
Lauren Buresh
August 18, 2023
"Love working with this team. They know insurance very well and are able to help me understand it too. They are also great at getting things done in a timely manner!"
"Hey Lauren, thank you guys for your business. We are very privileged to have you and Josh as customers. Thank you for taking a minute to send us a note."
Daniel Adler
August 18, 2023
"Rick and his team are experts on auto, home and life insurance. They explain things in a way that’s easy to understand, and I trust that they always have my family’s best interests at heart."
"😀! Thanks Dan - appreciate you!"
karen benge
May 16, 2023
"They are very nice"
Sarah Smith
May 11, 2023
"I was unhappy with my car insurance cost and filled out an online application. Jadyn reached out to me next day and was so helpful in getting me a great quote that matched the same coverage from my previous policy, at a much better price!. He was very prompt in getting me my quotes and getting me covered!"
"Thank you for your business Sarah. Jaydn does an awesome job serving our customers! I appreciate you sharing your experience with me. Thanks again and All the best!"
Jeffrey James
April 18, 2023
"Rick and his team provide excellent customer service and Rick’s knowledge of insurance is greatly helpful. Can’t recommend enough"
"Thanks Jeff appreciate you!"
Rob Mccubbins
December 29, 2022
"Rick Self is incredible at his dedicated attention to the needs of his clients. We have our life insurance policies through him and are very satisfied. Lovely office and great staff. Highly recommend!"
"Thanks Bobby - you guys are awesome! Thanks so much for your business and trust in State Farm and our Agency."
Mitch Larsen
October 13, 2022
"As much as I hate having to have insurance, i love the service this office provides. Very friendly, attentive, and helpful"
"Thank you - we really appreciate the compliment! All the best..rs"
Dusty
July 21, 2022
"These folks have gone above and beyond to make sure I was taken care of after my accident. I received fair compensation for my car and fast help with medical bills. Thank you Courtney, Jean and Rick for fantastic customer service!!"
"Thanks, Dusty! It's never fun having an accident, but we'll always do our best to simplify the process! We appreciate your business."
Adam Q
December 31, 2021
"Worse insurance ever after paying for home insurance for 5 years they didn’t fix / cover my house after rainwater got in the house ."
"Adam, I need a little more info. I don’t insure anyone with the first name Adam and last name starting with Q? However, I am sure sorry you had a bad experience with State Farm. I will certainly look into it if you can give me more information. Please feel free to call my personal cell, 402-730-4822, or the office 402-434-2800."
Lynzee Harouff
October 21, 2021
"I have had the best experience working with and getting to know Rick and his team. My husband and I bought our first home this last August and we needed help finding a great insurance company that would take care of us and we sure found it. Not only did we decide to have them cover our biggest newest investment, but we also switched to them for auto insurance too! They saved us so much money and we have incredible coverage. Im so glad we chose Rick. There is nobody more friendly and skilled. The biggest kicker was he didn't sell to us. He genuinely tried to find us the best coverage for everything even if it wasn't him even though it was very obvious he was the best. Thank you Rick!!"