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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Jeff

February 18, 2026

5  out of  5
rating by Jeff
"They are highly professional and provide exceptionally quick turnaround times."
We responded:
"Thank you so much for your feedback. We appreciate you!"
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Katy Z.

February 17, 2026

5  out of  5
rating by Katy Z.
"Stupendous hospitality!!! Thank you all for that so much!"
We responded:
"It’s a privilege to help however we can. Appreciate you and your feedback!"
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Cindy Lilleoien

February 12, 2026

5  out of  5
rating by Cindy Lilleoien
"The Rick Self agents has handled my insurance needs for over 30 years. They have always been proactive in sharing changes to policies and responsive in answering any questions I may have. A regular in-person review of policies is always helpful. Claims have been paid in a very timely manner."
We responded:
"Thank you Cindy. We really appreciate you and your long time relationship with our office."
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Yoli Mejia

February 12, 2026

5  out of  5
rating by Yoli Mejia
"Very nice service.thanks , Dominic continue with the beautiful personality . Blessed! 🙏!"
We responded:
"Thank you very much! We appreciate you!"
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Shelley Sherwood

February 11, 2026

5  out of  5
rating by Shelley Sherwood
"Love this office. Everyone is so friendly and helpful."
We responded:
"Thank you Shelley! We appreciate you!"
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Steven Niles

January 28, 2026

5  out of  5
rating by Steven Niles
"Great staff and helpful witch is vary rare today thank you for everything."
We responded:
"Thank you Steven! Appreciate your feedback. Here to help however we can."
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Branden Stahr

January 20, 2026

5  out of  5
rating by Branden Stahr
"Since I acquired vehicle insurance through Rick Self's office, I couldn't be more pleased with how I'm treated as a customer! Agents are always polite and friendly! Per my request/call today, Courtney was very knowledgeable of all the available options and explained each option very clearly. Thank You!"
We responded:
"Thank you Branden. Appreciate you!"
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Tim Moss

January 15, 2026

5  out of  5
rating by Tim Moss
"Getting a quote from Rick was fast and easy."
We responded:
"Thank you Tim. We appreciate the opportunity to get you a quote. Thanks a ton for the feedback. All the best..rs"
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Shane Glasgow

January 15, 2026

5  out of  5
rating by Shane Glasgow
"Nice people. Went out of their way to help me."
We responded:
"Hey Shane, We're delighted to hear about your experience! We're always happy to help so don't hesitate to contact us if you ever need anything. We look forward to providing you with more great experiences in the near future. We're here for you anytime!"
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Polly Ubben

January 14, 2026

5  out of  5
rating by Polly Ubben
"Carter was very professional and patient, taking time to fully explain products and pricing as well as easy to follow details to fill out paperwork."
We responded:
"Thank you Polly. Carter is a good man! I am happy everything worked out well. All the best to you and Bruce..rs"
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Sam Newton

January 13, 2026

5  out of  5
rating by Sam Newton
"Transitioning to a new policy was very smooth. Communication was prompt and the information was accurate. Everyone I spoke with was professional, engaging and very courteous. I was able to get a very good price on my home and auto policy. State Farm is a well established provider with a sterling reputation. I highly recommend this agency for your personal lines insurance."
We responded:
"Thank you Sam. We appreciate your business and look foward to working for you."
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Ayoubi Arsalan

December 30, 2025

5  out of  5
rating by Ayoubi Arsalan
"Great company fast services and awesome communication"
We responded:
"Thank you very much for your feedback. Greatly appreciated..rs"
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Tracy Uecker

December 29, 2025

5  out of  5
rating by Tracy Uecker
"State Farm is a very good insurance company thank you Courtney and Megan for all you do for me and my family"
We responded:
"Thank you Tracy! We very much appreciate the kind words. Courtney and Megan do an awesome job."
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Mick Stephenson

December 10, 2025

5  out of  5
rating by Mick Stephenson
"Courtney is always extremely helpful and easy to work with!

Update: I worked with Dominik for my home insurance and he did a fantastic job. He was very consistent throughout the whole process"
We responded:
"Thank you for the feedback Mick. I am very proud of the job Courtney does to help our customers. Appreciate you and your business with our Agency."
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Karen Neal

December 4, 2025

5  out of  5
rating by Karen Neal
"We received a quick response to our question about electric line coverage and suggestions for way to monitor our homes electrical lines."
We responded:
"Hey Karen, thanks for the note. Happy we could help. All the best..rs"
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Tom Shamburg

November 21, 2025

5  out of  5
rating by Tom Shamburg
"Jean politely and kindly fulfilled my requests regarding my Umbrella policy."
We responded:
"Thanks Tom! Appreciate your business. Happy Thanksgiving!"
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Jim Lewis

October 20, 2025

5  out of  5
rating by Jim Lewis
"Professional, friendly, and helpful customer service. Thank you!"
We responded:
"Thank you Jim! Appreciate your comments and your business with our office…rs"
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Patty Jones

October 16, 2025

5  out of  5
rating by Patty Jones
"We have had home and auto insurance with Rick Self for more than 19 years. During that time, Rick helped navigate through three teen drivers. Rick called them in when they each turned 16 to give a defensive driving pep talk. When I have questions regarding my policies, I get answers immediately. Rick, Courtney and all the staff are extremely helpful."
We responded:
"Thank you Patty. We are SO thankful for your many years of business with our Agency. We look forward to working for you for many more! All the best..rs"
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Gen Lempka

October 10, 2025

5  out of  5
rating by Gen Lempka
"The office of Rick Self has been so helpful to me and my family... Courtney and Jean are the best. They always answer emails right away and are always very helpful!!"
We responded:
"Thank you Gen! We appreciate your many years of business with our office. All the best…rs"
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Jeff Horst

September 18, 2025

5  out of  5
rating by Jeff Horst
"Courtney did a great job of helping me correct a problem with my home insurance. Rick and his entire crew have treated me well for over 40 years!!!"
We responded:
"Thanks Jeff. Appreciate your long time relationship with our office. "
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Steven Wu

September 8, 2025

5  out of  5
rating by Steven Wu
"Always prompt service from Rick, Courtney, Jean, and the team. And they always explain coverages and financial services products thoroughly. Thank you!"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know."
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Lynn Hinz

September 4, 2025

5  out of  5
rating by Lynn Hinz
"Highly recommend this prompt, pleasant, professional State Farm Team!"
We responded:
"Thank you for your feedback, much appreciated!"
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shannon wiatt

August 26, 2025

4  out of  5
rating by shannon wiatt
"Agent was very thorough. He was very helpful in explaining options available to get the best rates."
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Tanya G

August 11, 2025

5  out of  5
rating by Tanya G
"Dominick was patient and knowledgeable. He took care of my situation promptly and addressed all of my concerns."
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. "
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Dee Knudson

August 6, 2025

5  out of  5
rating by Dee Knudson
"I would like to report the excellent service that I just experienced with Jean Wymore and Megan from the Rick Self Agency with my personal annual review of our Lincoln property. Since we are long distance property owners, it’s very comforting knowing we have this personal relationship with our property caretakers. Dee Knudson"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"