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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Tanya G

August 11, 2025

5  out of  5
rating by Tanya G
"Dominick was patient and knowledgeable. He took care of my situation promptly and addressed all of my concerns."
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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Jane Cogan

August 8, 2025

5  out of  5
rating by Jane Cogan
"Dominick was very friendly, thorough and patient as we explored a number of policies for our family. Thank you!"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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Tomina Brainard

August 6, 2025

5  out of  5
rating by Tomina Brainard
"I stopped in their office with a few questions and the young gentleman on staff answered my questions professionally and was very polite....thank you State Farm."
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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Dee Knudson

August 6, 2025

5  out of  5
rating by Dee Knudson
"I would like to report the excellent service that I just experienced with Jean Wymore and Megan from the Rick Self Agency with my personal annual review of our Lincoln property. Since we are long distance property owners, it’s very comforting knowing we have this personal relationship with our property caretakers. Dee Knudson"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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Marilyn

August 6, 2025

5  out of  5
rating by Marilyn
"Dominik has been very patient with me and my busy summer. We finally connected this morning He was very professional, thorough, personable , and was sure to answer my questions. It was most pleasant talking with him."
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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Twila Ross

August 1, 2025

5  out of  5
rating by Twila Ross
"Great people that do the best they can to get u the best price."
We responded:
"Thank you Twila!"
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Josh Donner

July 14, 2025

5  out of  5
rating by Josh Donner
"The staff is amazing and SO EASY to work with and communicate with. We will never switch."
We responded:
"Hey Josh, Thank you for your business and the 5-star review! We appreciate it!"
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Rach “Sisco Kid”

July 14, 2025

5  out of  5
rating by Rach “Sisco Kid”
"Too notch all the way around!! In the years I've been a customer, i have NEVER had a bad experience!"
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Dusty

July 1, 2025

5  out of  5
rating by Dusty
"Dominik has been very helpful with my policy needs."
We responded:
"Thanks, Dusty! It's never fun having an accident, but we'll always do our best to simplify the process! We appreciate your business."
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Kenneth Beckwith

June 30, 2025

5  out of  5
rating by Kenneth Beckwith
"Everything I needed was taken care of quickly and efficiently."
We responded:
"Thanks for the review Ken. Appreciate your many years of business with my Agency."
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Jessica Zach

June 26, 2025

5  out of  5
rating by Jessica Zach
"Courtney and the team have always been super helpful and take the time to explain things when I have questions. Would recommend working with them!"
We responded:
"Thank you Jessica. We appreciate you!"
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Doug Buhrman

June 25, 2025

5  out of  5
rating by Doug Buhrman
"Great group to work with. They were able to answer questions quickly and offer alternatives to consider."
We responded:
"Thank you for the feedback Doug. Much appreciated! Look forward to working for you…rs"
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Philip Dani

June 23, 2025

5  out of  5
rating by Philip Dani
"State Farm always has treated me right! Rick Self has a great staff! Jean is always helpful ans knowledgeable!"
We responded:
"Thank you for the 5 Star review. Really appreciate your many, many years with State Farm and our office. All the best..rs"
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LaRay Will

June 17, 2025

5  out of  5
rating by LaRay Will
"Rick spent over an hour with us comparing our current policy to State Farm and reviewing our options. Their office does not bad mouth other insunrace companies which aligns with my business practices. Courtney made the process of switching easy. Very friendly staff. Don't hesitate to reach out if you are in the market."
We responded:
"Thank you LaRay, we really appreciate the 5 Star review, but most of all we appreciate your business. It's a privilege to work for you guys. All the best..rs"
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Brian Motschenbacher

June 16, 2025

5  out of  5
rating by Brian Motschenbacher
"Everyone was very helpful getting me all the information I need to make an informed decision on getting house and auto insurance. Highly suggested checking out all they can do for you."
We responded:
"Hey Brian, thank you very much for the feedback and the 5 Star Review. It is our privilege to have you as a customer! All the best..rs"
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Veronica Reagan

June 11, 2025

5  out of  5
rating by Veronica Reagan
"Very straightforward and open to matching policies with my current insurance for lower cost."
We responded:
"Thank you for the 5 Star review Veronica. We appreciate the feedback. All the best..rs"
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Travis Sedlak

June 4, 2025

5  out of  5
rating by Travis Sedlak
"Super fast service and changes to our policies!"
We responded:
"Thank you for the 5-star review. We appreciate your business! All the best..rs"
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Kevin Grosskopf

May 30, 2025

5  out of  5
rating by Kevin Grosskopf
"Rick and Courtney Self have been great to work with. Recently sat down with Courtney and reviewed home, auto (3) and personal liability policies. Worked to optimize discounts and eliminate overlapping coverages. Reduced annual premium ~$1,000.00 which likely reduced their fee but reinforced why my family has been a continuous State Farm customer for over 50 years!"
We responded:
"Thank you Kevin, we appreciate the feedback, but more importantly, we appreciate your many years as a customer. Thank you for your business...rs"
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Nichole MacDonald

May 29, 2025

5  out of  5
rating by Nichole MacDonald
"Everyone at Rick Self's office is wonderful to work with! Customer service is top notch. I would highly recommend their office to anyone in need of insurance services!"
We responded:
"Thank you Nichole. We appreciate you! rs"
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Scott Tool

May 27, 2025

5  out of  5
rating by Scott Tool
"Jean at the office is a resource for 2 generations of our family. Always cheerful when dealing with her. The office is available when we need them and don't bother us unnecessarily. We have been with state farm for 40 years and this office for 39."
We responded:
"Thanks Scott, couldn't agree more - Jean is awesome! Thanks for your business, we appreciate you guys! rs"
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Bianca LaBelle

May 23, 2025

5  out of  5
rating by Bianca LaBelle
"Rick and his team have been so great to work with! Luckily we have never had to file a claim so we haven’t gone through that experience. But Rick has helped us find the best insurance options that suit us. We have shopped around and have found that our quote with State Farm could not be beat. We are grateful for Rick, Courtney and the rest of the team for the great service they provide and for the fair rates."
We responded:
"Thanks Bianca, we appreciate you guys! All the best...rs"
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Judith Reid

May 21, 2025

4  out of  5
rating by Judith Reid
"Dominik was very helpful, not pushy or demanding Just nice!"
We responded:
"Thank you for your review! We appreciate your feedback and are glad to know that you had a positive experience with our State Farm team. We’re here to help!"
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john z

May 20, 2025

5  out of  5
rating by john z
"I had an issue with my former insurance company and I couldn’t resolve the problem by myself because I’m technically challenged and needed help in resolving my issue. So I went to Rick Self’s office and was greeted by Jean Wymore and asked her if an agent was available and she asked what the concern was and I explained it to her and she said she would work on it and see what she could do to resolved it for me. She did resolve it and this kinda blew me away because she was one of the best customer service representative that had the knowledge and ability to help.🙂"
We responded:
"Thanks John! Jean has been with me since the beginning. She does an amazing job! I appreciate you sharing your comments and most importantly, we appreciate your business. All the best...rs"
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Robyn Sitzman

May 19, 2025

5  out of  5
rating by Robyn Sitzman
"We have been clients of Rick Self and his team at State Farm for many years. We have had a need to call for assistance with administrative requests quite a bit lately. Jean Wymore and Rick Self have both taken each call with a positive and upbeat tone and they either fulfill our request before the call has ended or soon after via a return call or email. We so appreciate this level of customer service! Thank you, Jean and Rick, for your service with our insurance needs!"
We responded:
"Thank you Robyn. We appreciate your business and your kind words. All the best..rs"
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Matthew Anderson

May 12, 2025

5  out of  5
rating by Matthew Anderson
"I have had the pleasure of getting to know Rick Self. My first experience was when I asked him to insure our Observatory. It was certainly unique, but that didn't faze Rick at all, and got us a great quote and we are covered to the stars and beyond! My next time with Rick was when I asked him to take a look at my mother's insurance on her home and rental. He found that she was overpaying by thousands and didn't have nearly the coverage she needed. Rick took care of that, and to top that off, Rick took care of my 86 year old mother like she was his mom. He was patient, kind and respectful and answered all of her questions, many times the same question time and time again. The man has the patience of a saint and forever in our eyes the agent we are glad to know and call friend. I'd like to update you. Since this posting my mother has passed away and I inherited the properties she had insured. We have continued to insure them through Rick, because of his character and reliability. Even when we sell our properties, we will highly recommend to them that Rick Self State Farm is whom they should go through. You're more than just an agent. You're a true friend."
We responded:
"Thank you Matt for trusting us to take care of the things that are important to you. Appreciate it very much…rs"