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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Chad Wheatley

March 13, 2024

5  out of  5 rating by Chad Wheatley
"Excellent customer service!"
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March 6, 2024

4  out of  5 rating by L L
"The atmosphere was very friendly with Jaydn Foster. Thank you for be patient with us."
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Doug Fitzgerald

February 29, 2024

5  out of  5 rating by Doug Fitzgerald
"Rick and his team have always done an outstanding job with our insurance for well over 25 years!!!"
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February 23, 2024

1  out of  5 rating by DragonSerpentSwine199
"I was given an original quote of $593.02 for 6 months. The next quote was for $651.55. By the time it was time to pay they wanted $716.71. This is obviously a bait and switch tactic that they're using. It's absurd that they can get away with this. My Response...These rate changes were in less than 24 hours...nice try scammer..."
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cynthia pena

January 26, 2024

5  out of  5 rating by cynthia pena
"I recently moved to Nebraska and joined the Rick Self team because they took the time to explain my coverage and saved me money too! I highly recommend Rick Self offices."
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Mick Stephenson

December 1, 2023

5  out of  5 rating by Mick Stephenson
"Courtney is always extremely helpful and easy to work with!"
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Kevin Cass

October 30, 2023

1  out of  5 rating by Kevin Cass
"If you have problems or need customer service, Rick will talk down to you and act like you aren't a valued customer. Go somewhere else."
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Jordan White

August 30, 2023

5  out of  5 rating by Jordan White
"Rick and his team are an incredible resource for any insurance needs. They provide the highest quality of customer service"
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Cassandra Tschappat

August 21, 2023

5  out of  5 rating by Cassandra Tschappat
"The team was so helpful and mindful of my time and needs. Hands down recommend this agency to all in search of insurance that is fair and comprehensive!"
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Chris Arnold

August 19, 2023

5  out of  5 rating by Chris Arnold
"The Rick Self Team (Jaydn in particular) were extremely knowledgeable and took the time to answer all of our questions…and there were many!"
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Sam Newton

August 18, 2023

5  out of  5 rating by Sam Newton
"Transitioning to a new policy was very smooth. Communication was prompt and the information was accurate. Everyone I spoke with was professional, engaging and very courteous. I was able to get a reasonable priced policy and State Farm has a sterling reputation. I highly recommend this agency for your personal lines insurance."
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Lisa White

August 18, 2023

5  out of  5 rating by Lisa White
"Top notch service with Rick and team!! No one wants to spend time thinking about their insurance and they make sure you don't have to!! Seamless with every interaction and detail. I cannot think of a better agency to take care of your needs."
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Traci Foster

August 18, 2023

5  out of  5 rating by Traci Foster
"We recently switched to State Farm insurance after over 20 years with another company. Jaydn did a great job of explaining all of the policies, was prompt with his communication and saved us a lot of money on our premiums. We received better coverage, for a lower price than we had been paying. Definitely recommend!"
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Lauren Buresh

August 18, 2023

5  out of  5 rating by Lauren Buresh
"Love working with this team. They know insurance very well and are able to help me understand it too. They are also great at getting things done in a timely manner!"
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Daniel Adler

August 18, 2023

5  out of  5 rating by Daniel Adler
"Rick and his team are experts on auto, home and life insurance. They explain things in a way that’s easy to understand, and I trust that they always have my family’s best interests at heart."
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karen benge

May 16, 2023

4  out of  5 rating by karen benge
"They are very nice"
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Sarah Smith

May 11, 2023

5  out of  5 rating by Sarah Smith
"I was unhappy with my car insurance cost and filled out an online application. Jadyn reached out to me next day and was so helpful in getting me a great quote that matched the same coverage from my previous policy, at a much better price!. He was very prompt in getting me my quotes and getting me covered!"
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Jeffrey James

April 18, 2023

5  out of  5 rating by Jeffrey James
"Rick and his team provide excellent customer service and Rick’s knowledge of insurance is greatly helpful. Can’t recommend enough"
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Rob Mccubbins

December 29, 2022

5  out of  5 rating by Rob Mccubbins
"Rick Self is incredible at his dedicated attention to the needs of his clients. We have our life insurance policies through him and are very satisfied. Lovely office and great staff. Highly recommend!"
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Mitch Larsen

October 13, 2022

5  out of  5 rating by Mitch Larsen
"As much as I hate having to have insurance, i love the service this office provides. Very friendly, attentive, and helpful"
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July 21, 2022

5  out of  5 rating by Dusty
"These folks have gone above and beyond to make sure I was taken care of after my accident. I received fair compensation for my car and fast help with medical bills. Thank you Courtney, Jean and Rick for fantastic customer service!!"
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Adam Q

December 31, 2021

1  out of  5 rating by Adam Q
"Worse insurance ever after paying for home insurance for 5 years they didn’t fix / cover my house after rainwater got in the house ."
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Lynzee Harouff

October 21, 2021

5  out of  5 rating by Lynzee Harouff
"I have had the best experience working with and getting to know Rick and his team. My husband and I bought our first home this last August and we needed help finding a great insurance company that would take care of us and we sure found it. Not only did we decide to have them cover our biggest newest investment, but we also switched to them for auto insurance too! They saved us so much money and we have incredible coverage. Im so glad we chose Rick. There is nobody more friendly and skilled. The biggest kicker was he didn't sell to us. He genuinely tried to find us the best coverage for everything even if it wasn't him even though it was very obvious he was the best. Thank you Rick!!"
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Nancy Skutchan

October 20, 2021

5  out of  5 rating by Nancy Skutchan
"Rick and his staff have always been very helpful anytime I had questions about my insurance coverage"
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Turning Pointe

October 14, 2021

5  out of  5 rating by Turning Pointe
"Rick is a wealth of knowledge and helped me navigate the insurance world even before we moved all of our accounts to him. He makes sure we have the coverage on our home, cars, and business that is most appropriate to our needs, and his team is top notch!"