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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of kriztina montero-salgado

kriztina montero-salgado

October 30, 2024

5  out of  5
rating by kriztina montero-salgado
"Quick and Easy process. Jadyn was super flexible and helpful to get me enrolled with the same coverage at a better price and nothing beats working with a local agent. Thanks so much."
We responded:
"Welcome Kriztina and Thank you so much for your business and for your 5 Star review. Being local is very important to us and I don't know anyone that does a better job than Jaydn. All the best...rs "
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DAVID B.

October 29, 2024

5  out of  5
rating by DAVID B.
"Very professional and speedy service. I was shopping for homeowners' insurance, and our agent was able to get us some great discounts and the best rates."
We responded:
"Hi David, thank you for your fantastic review! We are delighted to hear you had a prompt service while choosing your homeowners' insurance. It's good to know we were able to provide you with budget-friendly options. We appreciate you choosing us for your insurance needs. - Rick"
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ADAM H

August 20, 2024

5  out of  5
rating by ADAM H
"I've needed many policies over the last couple decades and always recommend this agency. When you have questions, you want to be able to contact your local agent and never an insurance company. Rick's team has always been accommodating."
We responded:
"Thanks Adam! We certainly value your many years of business with our Agency. We appreciate you! rs "
Profile photo of William Schmeeckle

William Schmeeckle

June 29, 2024

5  out of  5
rating by William Schmeeckle
"I have had nothing but excellent service experiences with this Insurance Agency. They always go above and beyond my expectations. Good honest hard-working people. You will find no better Agency anywhere. Highly, highly recommend."
We responded:
"Thank you for your business Bill. We appreciate you!"
Profile photo of Chad Wheatley

Chad Wheatley

March 13, 2024

5  out of  5
rating by Chad Wheatley
"Excellent customer service!"
We responded:
"Thank you Chad, it’s a privilege to work for you!"
Profile photo of L L

L L

March 6, 2024

4  out of  5
rating by L L
"The atmosphere was very friendly with Jaydn Foster. Thank you for be patient with us."
We responded:
"Thank you! We appreciate it. Jaydn is great with our customers."
Profile photo of Doug Fitzgerald

Doug Fitzgerald

February 29, 2024

5  out of  5
rating by Doug Fitzgerald
"Rick and his team have always done an outstanding job with our insurance for well over 25 years!!!"
We responded:
"Thanks Doug! Appreciate your business and glad to know you and your family are doing well."
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DragonSerpentSwine199

February 23, 2024

1  out of  5
rating by DragonSerpentSwine199
"I was given an original quote of $593.02 for 6 months. The next quote was for $651.55. By the time it was time to pay they wanted $716.71. This is obviously a bait and switch tactic that they're using. It's absurd that they can get away with this. My Response...These rate changes were in less than 24 hours...nice try scammer..."
We responded:
"I am sorry you were unhappy with quotes you may have received. Quotes certainly change when the information changes. We would be happy to discuss further if you would like to contact the office."
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cynthia pena

January 26, 2024

5  out of  5
rating by cynthia pena
"I recently moved to Nebraska and joined the Rick Self team because they took the time to explain my coverage and saved me money too! I highly recommend Rick Self offices."
We responded:
"Welcome to Nebraska Cynthia! Thank you for your business. We look forward to working for you...rs"
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Mick Stephenson

December 1, 2023

5  out of  5
rating by Mick Stephenson
"Courtney is always extremely helpful and easy to work with!"
We responded:
"Thank you for the feedback Mick. I am very proud of the job Courtney does to help our customers. Appreciate you and your business with our Agency."
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Kevin Cass

October 30, 2023

1  out of  5
rating by Kevin Cass
"If you have problems or need customer service, Rick will talk down to you and act like you aren't a valued customer. Go somewhere else."
We responded:
"Kevin, I wish there was more I could have done to help you."
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Jordan White

August 30, 2023

5  out of  5
rating by Jordan White
"Rick and his team are an incredible resource for any insurance needs. They provide the highest quality of customer service"
We responded:
"Thanks Jordan - appreciate you!"
Profile photo of Cassandra Tschappat

Cassandra Tschappat

August 21, 2023

5  out of  5
rating by Cassandra Tschappat
"The team was so helpful and mindful of my time and needs. Hands down recommend this agency to all in search of insurance that is fair and comprehensive!"
We responded:
"Thanks Cassandra! We appreciate your business!"
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Chris Arnold

August 19, 2023

5  out of  5
rating by Chris Arnold
"The Rick Self Team (Jaydn in particular) were extremely knowledgeable and took the time to answer all of our questions…and there were many!"
We responded:
"Thank you Chris, Jaydn does an outstanding job! I am very proud of him. Thank you for your business. We certainly appreciate it."
Profile photo of Sam Newton

Sam Newton

August 18, 2023

5  out of  5
rating by Sam Newton
"Transitioning to a new policy was very smooth. Communication was prompt and the information was accurate. Everyone I spoke with was professional, engaging and very courteous. I was able to get a reasonable priced policy and State Farm has a sterling reputation. I highly recommend this agency for your personal lines insurance."
We responded:
"Thank you Sam. We appreciate your business and look foward to working for you."
Profile photo of Lisa White

Lisa White

August 18, 2023

5  out of  5
rating by Lisa White
"Top notch service with Rick and team!! No one wants to spend time thinking about their insurance and they make sure you don't have to!! Seamless with every interaction and detail. I cannot think of a better agency to take care of your needs."
We responded:
"Thanks Lisa, I appreciate you taking a minute to send us note. Thank you for your many, many years of business. We are very fortunate to have you and your family as customers."
Profile photo of Traci Foster

Traci Foster

August 18, 2023

5  out of  5
rating by Traci Foster
"We recently switched to State Farm insurance after over 20 years with another company. Jaydn did a great job of explaining all of the policies, was prompt with his communication and saved us a lot of money on our premiums. We received better coverage, for a lower price than we had been paying. Definitely recommend!"
We responded:
"Traci, thank you both for your business and for taking a minute to send us a note. Jaydn is Rock Star! I am very proud of him. Thanks again, we appreciate you guys!"
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Lauren Buresh

August 18, 2023

5  out of  5
rating by Lauren Buresh
"Love working with this team. They know insurance very well and are able to help me understand it too. They are also great at getting things done in a timely manner!"
We responded:
"Hey Lauren, thank you guys for your business. We are very privileged to have you and Josh as customers. Thank you for taking a minute to send us a note."
Profile photo of Daniel Adler

Daniel Adler

August 18, 2023

5  out of  5
rating by Daniel Adler
"Rick and his team are experts on auto, home and life insurance. They explain things in a way that’s easy to understand, and I trust that they always have my family’s best interests at heart."
We responded:
"😀! Thanks Dan - appreciate you!"
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karen benge

May 16, 2023

4  out of  5
rating by karen benge
"They are very nice"
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Sarah Smith

May 11, 2023

5  out of  5
rating by Sarah Smith
"I was unhappy with my car insurance cost and filled out an online application. Jadyn reached out to me next day and was so helpful in getting me a great quote that matched the same coverage from my previous policy, at a much better price!. He was very prompt in getting me my quotes and getting me covered!"
We responded:
"Thank you for your business Sarah. Jaydn does an awesome job serving our customers! I appreciate you sharing your experience with me. Thanks again and All the best!"
Profile photo of Jeffrey James

Jeffrey James

April 18, 2023

5  out of  5
rating by Jeffrey James
"Rick and his team provide excellent customer service and Rick’s knowledge of insurance is greatly helpful. Can’t recommend enough"
We responded:
"Thanks Jeff appreciate you!"
Profile photo of Rob Mccubbins

Rob Mccubbins

December 29, 2022

5  out of  5
rating by Rob Mccubbins
"Rick Self is incredible at his dedicated attention to the needs of his clients. We have our life insurance policies through him and are very satisfied. Lovely office and great staff. Highly recommend!"
We responded:
"Thanks Bobby - you guys are awesome! Thanks so much for your business and trust in State Farm and our Agency."
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Mitch Larsen

October 13, 2022

5  out of  5
rating by Mitch Larsen
"As much as I hate having to have insurance, i love the service this office provides. Very friendly, attentive, and helpful"
We responded:
"Thank you - we really appreciate the compliment! All the best..rs"
Profile photo of Dusty

Dusty

July 21, 2022

5  out of  5
rating by Dusty
"These folks have gone above and beyond to make sure I was taken care of after my accident. I received fair compensation for my car and fast help with medical bills. Thank you Courtney, Jean and Rick for fantastic customer service!!"
We responded:
"Thanks, Dusty! It's never fun having an accident, but we'll always do our best to simplify the process! We appreciate your business."