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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Christopher DeHeer

May 5, 2026

5  out of  5
rating by Christopher DeHeer
"This state farm office is always super helpful and they're really efficient at finding out the info I need."
We responded:
"Thank you - we appreciate your business and your long time association with SF and our office…rs"
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john z

April 29, 2026

5  out of  5
rating by john z
"I had an issue with my former insurance company and I couldn’t resolve the problem by myself because I’m technically challenged and needed help in resolving my issue. So I went to Rick Self’s office and was greeted by Jean Wymore and asked her if an agent was available and she asked what the concern was and I explained it to her and she said she would work on it and see what she could do to resolved it for me. She did resolve it and this kinda blew me away because she was one of the best customer service representative that had the knowledge and ability to help.🙂"
We responded:
"Thanks John! Jean has been with me since the beginning. She does an amazing job! I appreciate you sharing your comments and most importantly, we appreciate your business. All the best...rs"
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Weslie Mohling

April 28, 2026

5  out of  5
rating by Weslie Mohling
"Very helpful"
We responded:
"Thanks Wes. Appreciate your long time business with our Agency."
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Daniel Adler

April 21, 2026

5  out of  5
rating by Daniel Adler
"Rick and his team are experts on auto, home and life insurance. They explain things in a way that’s easy to understand, and I trust that they always have my family’s best interests at heart."
We responded:
"😀! Thanks Dan - appreciate you!"
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Roger Watton

April 17, 2026

5  out of  5
rating by Roger Watton
"Courtney was wonderful and followed through on what she committed to. Thank you."
We responded:
"Thank you Roger. We appreciate the review and the kind words..rs"
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Jerry Brown

April 6, 2026

5  out of  5
rating by Jerry Brown
"When I called, a person answered! She was very professional and very knowledgeable! The whole process to acquire vehicle insurance was very easy and quick!"
We responded:
"Thank you so much for the review! Appreciate you!"
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Doors Plus Office

April 3, 2026

5  out of  5
rating by Doors Plus Office
"What an amazing company. Even received a letter thanking me for choosing them for my car insurance. No, THANK YOU STATE FARM!"
We responded:
"Thank you for your business. We appreciate you!"
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Daisha Feliciano-Williams

March 28, 2026

5  out of  5
rating by Daisha Feliciano-Williams
"I’ve had State Farm for my car insurance since I first started driving and I’ve had a consistently great experience. Rick and Courtney are always helpful, knowledgeable, and take the time to explain things clearly so I feel confident in my coverage. I appreciate the incentives for having multiple policies and the loyalty benefits for being a long-time customer. Their auto insurance rates have stayed very reasonable and competitive. Overall, I highly recommend them if you’re looking for reliable coverage with excellent customer service!"
We responded:
"Thank so much Daisha! We appreciate you!"
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Jim Peschong

March 27, 2026

5  out of  5
rating by Jim Peschong
"Jean is always a great help."
We responded:
"Thank you Jim, you have been a loyal State Farm customer for many years, and we really appreciate it! All the best...rs"
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Vivian Jones

March 11, 2026

5  out of  5
rating by Vivian Jones
"My experience with Carter was excellent he was knowledgeable on what I needed and got it done"
We responded:
"Thank you Vivian. Appreciate you!"
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Lofte Community Theatre

March 6, 2026

5  out of  5
rating by Lofte Community Theatre
"Wonderful community minded people!"
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Jeff

February 18, 2026

5  out of  5
rating by Jeff
"They are highly professional and provide exceptionally quick turnaround times."
We responded:
"Thank you so much for your feedback. We appreciate you!"
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Katy Z.

February 17, 2026

5  out of  5
rating by Katy Z.
"Stupendous hospitality!!! Thank you all for that so much!"
We responded:
"It’s a privilege to help however we can. Appreciate you and your feedback!"
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Cindy Lilleoien

February 12, 2026

5  out of  5
rating by Cindy Lilleoien
"The Rick Self agents has handled my insurance needs for over 30 years. They have always been proactive in sharing changes to policies and responsive in answering any questions I may have. A regular in-person review of policies is always helpful. Claims have been paid in a very timely manner."
We responded:
"Thank you Cindy. We really appreciate you and your long time relationship with our office."
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Yoli Mejia

February 12, 2026

5  out of  5
rating by Yoli Mejia
"Very nice service.thanks , Dominic continue with the beautiful personality . Blessed! 🙏!"
We responded:
"Thank you very much! We appreciate you!"
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Shelley Sherwood

February 11, 2026

5  out of  5
rating by Shelley Sherwood
"Love this office. Everyone is so friendly and helpful."
We responded:
"Thank you Shelley! We appreciate you!"
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Steven Niles

January 28, 2026

5  out of  5
rating by Steven Niles
"Great staff and helpful witch is vary rare today thank you for everything."
We responded:
"Thank you Steven! Appreciate your feedback. Here to help however we can."
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karalynn74

January 27, 2026

5  out of  5
rating by karalynn74
"Rick Self and his entire team are always so wonderful to work with. They know all the ins and outs of insurance, and you can 100% trust that they are looking out for the best interest of you and your family. We have been with Rick and his team for well over 20+ years...so they almost feel like family. Definitely recommend."
We responded:
"Thank you Kara! You know how much we appreciate you guys!"
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Branden Stahr

January 20, 2026

5  out of  5
rating by Branden Stahr
"Since I acquired vehicle insurance through Rick Self's office, I couldn't be more pleased with how I'm treated as a customer! Agents are always polite and friendly! Per my request/call today, Courtney was very knowledgeable of all the available options and explained each option very clearly. Thank You!"
We responded:
"Thank you Branden. Appreciate you!"
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Tim Moss

January 15, 2026

5  out of  5
rating by Tim Moss
"Getting a quote from Rick was fast and easy."
We responded:
"Thank you Tim. We appreciate the opportunity to get you a quote. Thanks a ton for the feedback. All the best..rs"
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Shane Glasgow

January 15, 2026

5  out of  5
rating by Shane Glasgow
"Nice people. Went out of their way to help me."
We responded:
"Hey Shane, We're delighted to hear about your experience! We're always happy to help so don't hesitate to contact us if you ever need anything. We look forward to providing you with more great experiences in the near future. We're here for you anytime!"
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Polly Ubben

January 14, 2026

5  out of  5
rating by Polly Ubben
"Carter was very professional and patient, taking time to fully explain products and pricing as well as easy to follow details to fill out paperwork."
We responded:
"Thank you Polly. Carter is a good man! I am happy everything worked out well. All the best to you and Bruce..rs"
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Sam Newton

January 13, 2026

5  out of  5
rating by Sam Newton
"Transitioning to a new policy was very smooth. Communication was prompt and the information was accurate. Everyone I spoke with was professional, engaging and very courteous. I was able to get a very good price on my home and auto policy. State Farm is a well established provider with a sterling reputation. I highly recommend this agency for your personal lines insurance."
We responded:
"Thank you Sam. We appreciate your business and look foward to working for you."
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Ayoubi Arsalan

December 30, 2025

5  out of  5
rating by Ayoubi Arsalan
"Great company fast services and awesome communication"
We responded:
"Thank you very much for your feedback. Greatly appreciated..rs"
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Tracy Uecker

December 29, 2025

5  out of  5
rating by Tracy Uecker
"State Farm is a very good insurance company thank you Courtney and Megan for all you do for me and my family"
We responded:
"Thank you Tracy! We very much appreciate the kind words. Courtney and Megan do an awesome job."